Rank Higher, Grow Faster

Social Management

Brand Reputation Management

Warren Buffett once said that building a reputation takes 20 years, but it can be destroyed in just 5 minutes. If you keep this in mind, it will guide your actions differently.

You Need to Know Why You Should Choose Us

Brand Reputation Management (BRM) involves upholding a favourable perception of your brand on the internet.

Brand Reputation Management (BRM) is a crucial aspect of digital marketing. It’s all about ensuring that your brand is positively represented on the internet. This involves monitoring and addressing any negative reviews or comments about your brand online, and promoting positive content that reflects your brand in a good light. When customers see positive reviews and interactions with your brand online, it builds trust. They feel more confident in choosing your products or services, knowing that others have had good experiences. This positive image can directly influence their purchasing decisions. Moreover, BRM is not just about crisis control. It’s also about enhancing your brand’s image and value. By actively promoting positive content and interactions, you can shape the narrative around your brand and reinforce its positive attributes.

We at Kwiqrank keep a close eye on how customers interact with your business online. We address any negative reviews or unfair comments promptly and professionally. We also work to remove any defamatory opinions that could harm your brand’s reputation.

Brand Reputation Management Process

1. Sentiment and Listening Analysis

We analyse customer’s emotion to understand how people react to your brand or a product. Moreover, we listen to what people are saying about your brand across digital platforms and make informed decisions based on our findings.

2. Conversation Tracking

We monitor all discussions related to our brand to understand the responses from our target audience.

3. Demographic Analysis

We examine the full details of your community’s gender, age, and location, as well as the people discussing your brand.

4. Brand Perception Management

We work hard to maintain a positive online reputation for your brand by managing all web content.